>How can I make a return or exchange?
We gladly accept returns and exchanges within 7 days of the original invoice date. The product being returned or exchanged under the product is damage, wrong or has expired when you receive the package. Shipping charges must be paid by customer for the return and are non-refundable. All returns should be sent by a trackable method. We recommend using UPS, FedEx or USPS regular ground service. mac makeup is not responsible for packages lost in transit.
>How long does shipping take?
The shipping time will vary based on where you are located and whether the product you order is in stock. We will notify you the estimated delivery time of your item. If your items is in stock, we will deliver it to you within 5-14 working days.
>I want to order from your site, but I want to get a sample first. Can I? What is the minimum order?
Yes you can order a sample from our site.
The minimum order is $80.
>Why my payment was failed?
There are some reasons:
1. Your card balance is not enough for this payment (Insufficient Funds).
2. You card is not accepted /has been refused.
3. For some special situation, the card has been confiscated /canceled.
4. The overseas online payment function of your card is not available.
5. The amount of your transaction is greater than the payment limit, which is $1000 per transaction.
6. High risk payment.
>Need i to pay any tax for my order ?
You needn't pay tax for your items because we will mark it as a gift with low price.
>I am looking for mac goods that are not listed on your site,can you provide them?
If you are looking for mac makeup we don't list on our site. Please click contact with us with a picture, a serial number or the model number of the goods. The more details given, the easier and quicker to locate the goods in the factory.
>Whats the payment methods of MAC?
You can pay with Visa. Once your order is submitted, you will be redirected to credit card's site where you could make the payment.
>Why are our prices less than the other stores?
The fact is, almost all pro sports apparel is made by one of a very few companies. For the NFL, for example, Reebok makes all the official apparel for all the teams, and the Reebok items you buy from us are identical to those you can get from anyone else. So why are our prices less? The fact is, most sports apparel is marked up a lot. We don't have fancy buildings in New York, million dollar CEOs, or $100 million TV advertising campaigns. We advertise ourselves by providing great prices and great service, and so far it's been pretty successful. Our competitive prices, experience, efficiency, and reliability have won confidence and goodwill among our clients