1.Amount: less than $100 Shipping: $20
2.Amount: Between $100-$150 Shipping: $5
3.Amount: more than $150 Shipping: free
1.Once we got your payment, we will send an email to inform you and confirm sizes and
total amount for your orders.
2.We will arrange for your product and delivery it to you once confirms it.
3.Please keep in touch with us by email once you finished the payment.We will email the tracking
number of the express company to you as soon as possible when we get the tracking number.
4.Generally, after 2 days you can trace your package(s) when we send you tracking number.
5.It would take 7business days to receive your order. Please note that business days do not
include weekends or holidays.
6.Only part of orders are processed and received by customers within 1/2 weeks.
7.If your orders are out of stock we will email you also, so Please make sure that you give a valid
address when ordering, and make sure you are available to claim your package, we will not
resend orders due to being unclaimed by customers.
8.Our products are shipped from China, you must pay the shipping cost If you just buy a small
amount like 1 or2 items ,if you order 6 items or more than, you can enjoy free shipping.
Condition for exchange:
1. All exchanges must be addressed within 10 days of receiving products.
2. Exchanges can only be made if the products were factory defects or it was under our mistake.
We will exchange if we sent incorrect products or products are factory defective.
3. We will only accept returns or exchanges if we sent you incorrect products.
Condition for not exchange:
1. We will not accept returns or exchanges just because the customer decides they no longer
want a pair of shoes, or because the customer has picked the wrong shoes or because the
customer thought they look different from the picture.
2. Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/
customer decides no longer wants.
3. We will not accept returns or exchanges if we sent you correct products.
READ OUR POLICY AND MAKE SURE YOU SELECT THE CORRECT PRODUCT, COLOR
AND SIZE, AND ASK ANY QUESTIONS ABOUT THE PRODUCTS BEFORE YOU PURCHASE!
REFOUND AND EXCHANGE
Customers MUST contact our customer services via Live Chat on our website or Via E-mail at firstname.lastname@example.org
EXCHANGE:Customers are required to contact our customer services to request an exchange.
This number should be retained for future references when contacting our customer services.
However, all exchanges will be reviewed for permissibility.
UNACCEPTABLE REASONS for a refund or exchange may encompass, but is not limited to,
1: Color(s) of the merchandise are darker or lighter than displayed
2: Merchandise had minor color differences from the picture
3: Merchandise does not fit (i.e. due in part of error by the customer)
4: Merchandise does not fit (i.e. after processing of next half-size)
5: Damaged or used merchandise after usage by the customer